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The Value of Credit Groups

The backbone of ICE is the data that is gathered through membership in credit exchange groups. But credit exchange groups have value outside of the data. Your membership provides access to educational and networking opportunities, as well as risk prevention.


To get the most out of a credit group experience, our staff had a few suggestions:

  • Come to the meetings. It seems simple, but not all groups have a mandatory attendance policy. If you aren’t attending the meetings, you are missing out on timely discussions both through our planned education and casual, but often relevant, roundtable discussions. But, most importantly, the more time you spend with your peers, the more trust you build.

  • Pull ICE credit reports. They are more comprehensive and current than any of the reports provided by the three credit bureaus. If you don’t know how to pull a report, our customer care team can help.

  • Read and use risk alerts. Risk alerts are initiated by other members of your group. As with any exchange of data within the group, these are factual statements or observations about shared customers. There are several reasons for a risk alert including: Accounts that have been turned over for collections; a news story; and insufficient funds discovered during ACH. This tool was added to ICE to ensure important information about your accounts receivables was front and center so you could take appropriate actions.


  • All your settings are correct. If you haven’t already received training from our customer care team, schedule time to walk through your account to make sure your settings are set so you are maximizing your ICE investment.

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ICE Credit Exchange

The ICE Credit Exchange is a set of data analytic tools and credit exchange groups used to assist credit departments in making the right decisions for better business performance.

icesupport@icecreditexchange.com

800.527.1404

PO Box 480108

Kansas City, MO 64148

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