Service Center

COLLECTIONS ON YOUR TERMS

With your A/R in one place, the ICE Service Center can help you by taking care of routine tasks. Now your staff has the time to focus on more critical issues.

Streamline collections and improve your past-due account recovery

Using the ICE Service Center

If you want action to be taken on a delinquent account, we can set this up to be automatic or by credit manager approval. An action will only be taken on an account when the account meets the criteria you've set. 

The options to choose from to contact your delinquent accounts are:

  • Email

  • Phone Call

  • Reminder Letter

  • Stern Letter

  • Demand Letter

  • Support Desk

You can choose to use all of these methods or a combination to notify your accounts of past due balances.

Need recovery assistance? Let's put together a plan that's right for you.

ICE Credit Exchange

The ICE Credit Exchange is a set of data analytic tools and credit exchange groups used to assist credit departments in making the right decisions for better business performance.

icesupport@icecreditexchange.com

800.527.1404

PO Box 480108

Kansas City, MO 64148

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